Clean hotel however the basic necessities you would want for a hotel need updating. The bed is so bouncy it is uncomfortable. They do not have a bathtub however they updated into a new shower room which leaks all over the floor. Be careful it is slippery. Breakfast is served here and fine and customer service is excellent just needs better bones.
I highly recommend this location. The staff was tremendously helpful, patient and positive. Clean, efficient, comfortable. If there was one request, it would be a Jacuzzi/Hot Tub, preferably indoors, but outside by the pool would work as well. Otherwise, no complaints.
Breakfast is exceptional. Miss Virginia, the lady at the kitchen is very nice. She was finding out for me if they still have grits left when she doesn't have to. All the employees at the hotel are friendly.
Every little thing like this really make me feel like they care. I'd recommend this hotel and will definitely stay here again.
The hotel was in a nice and safe location. The staff were happy and helpful. We loved the space in the rooms. The breakfast bowls we're very tasty as well.
Double queen room was huge — The sitting area had an abundance of open floor space. The hotel and room was clean and quiet. Our hairdryer didn’t work and one was brought to our room immediately. Breakfast was “ok”, about par with most hotel breakfasts. Staff was very friendly. There are large well-maintained (mowed short) fields in front of this dog-friendly hotel, so there was plenty of space for our dog to stretch her legs. The hotel is far enough off of the busy roads so that it felt very secure and safe. We would definitely stay here again (that’s a big compliment coming from picky travelers)!
I usually don't write a review for anything because I didn't care to but I have to give them a 5-star. I needed to use my PS4 while staying there and the box on the side of the TV cabinet that contains choices for different kind of display ports is not working (they cover the back of all the TVs in the hotel rooms). I tried using PS4 in my colleague's room, it also was not working. The rep at hotel all said it never worked for anything even though it was working for me when I stayed here last year. They are willing to accommodate me however. Brandon, the guest service rep brought me a TV from their conference room so I can use one that doesn't have the cover in the back while I stay there and it made my day.
Hyatt Place Memphis Germantown is a US Lodging based in Germantown, Tennessee. Hyatt Place Memphis Germantown is located at 9161 Winchester Rd, Germantown, TN 38138, USA.
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